Yes, I have had many instances where I had a hard time communicating with a business. It really did not matter if I called them on the telephone, or spoke with them online via the "chat" pop up. I do not feel that social media makes it easier to get the problem resolved. It has helped to get our company noticed by other professionals. They now follow our Instagram page which is pretty cool because that opens the door to network with seasoned professionals in our industry. Recently I contacted another music producer who has already reached the level of success that my husband and I are trying to reach with our music production company. Although, the producer stated that he was too busy to meet with us, he did provide information that will help us grow the business and put us on the right path to reach success in the music industry. We love the positive comments. That encourages us that we are running the business right! We have never received negative comments about our
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